What to look for in a background screening provider
Choosing the right screening service for your business is more critical today than ever, considering the evolving laws governing background checks as well as expectations to treat applicants fairly. Making an accurate and informed decision about a background screening vendor can have a direct impact on the people you hire for your organization, whether a small business or Fortune 100 company.
When scouting a provider of comprehensive screening solutions, companies should first verify a service's accreditation by the National Association of Professional Background Screeners (NAPBS). The association represents over 880 members nationwide engaged in employment background checks, and provides independent audits to confirm that a vendor is engaged in industry best practices.
A full-service provider will also comply with the Fair Credit Reporting Act (FCRA), which governs how background screenings are conducted. Failure to follow FCRA procedures could result in lawsuits from job applicants and fines from the Equal Employment Opportunity Commission or other government agencies.
Depending on their industry, companies should consider whether a potential background check partner has expertise in vetting industry-specific applicants. Some services offer comprehensive screenings that cover a wide range of industries, while others are more specialized in what they offer.
For example, as manufacturing relies heavily on safety, a company may require specific drug and alcohol tests not found in a standard background check. In healthcare, recommended checks particular to the industry include education and license verifications along with National Sex Offender and National Criminal reports.
Fast, accurate turnarounds in these areas are aided by continuous improvements in technology and data-sourcing practices. Any sophisticated platform should integrate applicant tracking systems (ATS) capable of handling candidate workflows tied into the background screening process.
ATSs incorporate recruitment needs electronically into a single, manageable application that collects and maintains information needed for EEOC and/or OFCCP compliance. The system also mitigates high-volume scenarios where hiring managers are sifting through scores of resumes from candidates not qualified for a position. Any top-shelf background screening firm should be able to provide an online portal where companies can place orders and review results.
OPENonline is a trusted source for comprehensive background screenings. For more information, visit our website.