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Monday, August 20, 2018

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Uber and Lyft respond to background check criticisms – Uber implements continuous background checks on U.S. drivers

Uber and Lyft respond to background check criticisms – Uber implements continuous background checks on U.S. drivers

Last month Uber and Lyft defended their background check policies in light of a CNN report stating that the rideshare companies hired thousands of drivers who should have been disqualified for employment because of their criminal records.

According to the CNN investigation, Uber said their screening policy is "robust and fair." Uber officials told the news network that more than 200,000 applicants failed its vetting process in 2017 alone.

Earlier last month, Uber changed its policy to include annual background checks on its already employed drivers. In a June 4, 2018 email to app users, the company outlined safety features for riders, among them the ability to share trip details with "trusted contacts" and a button to call 911 from within the app. In early July 2018, Uber advised Axios that it began the implementation of continuous background checks for a significant segment of U.S. drivers.

Uber’s CEO Dara Khosrowshahi has said that safety is the top priority for Uber in 2018. And in the news article posted on their website on April 12, 2018, Khosrowshahi stated “I’m committed to putting safety at the core of everything we do.”

Lyft, another popular rideshare company, was also the subject of a San Francisco Chronical news story yesterday for employing the person the police have nicknamed “rideshare rapist.” Lyft is now trying to rapidly strengthen their background screening procedures to improve the vetting of their drivers.

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Sources:

1. CNN

2. Money.CNN.com

3. Axios.com

4. Uber newsroom

5. San Francisco Chronicle

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