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In Our Clients' Words

OPENonline is the right choice for your background checks. But don’t just take our word for it. Read what a few of our clients have said:
Our agency has been using Openonline for quite some time now and we have been extremely happy with the initial response in getting the service set up and instructions on using the system. Ongoing customer service has also been fantastic! Very responsive and helpful! Openonline has not only brought us in compliance of our In-Home Care regulations, but has also increased our ability to hire quickly without delay in starting our new employees while we wait for a background check. The online system is very user-friendly and easy to navigate and the speed in receiving the results is amazing!
As an Assignment Manager I rely on OPENonline to provide me reliable access to crucial public records we use in our investigative reporting every day. It’s fast, convenient and accurate and the support staff is very accessible. I honestly don’t know how this job could be done without a product like OPENonline.
I absolutely to recommend OPENonline’s SelectHire® service; I am delighted with the speed that the background checks came back!! I ran two background checks and the first one came back in minutes, WOW!!!
My business has recently worked with OPENonline and I must say that the level of customer service and scope of service offerings is exceptional. They have provided my business with a personal touch that you just don’t find with other companies. Questions are answered in a timely manner and when needed additional resources are available to assist. Their wide range of information tools is quite impressive and the ability to reach out to a staff member that you know on a first-name basis speaks volumes when considering a vendor to partner with for investigative services.
If every business was as efficient as OPENonline, there would be no worries in the world! (And it would make my life far easier, too!)
Since switching to OPENonline, we have experienced a dramatically faster turnaround time for background results. They not only offer transparency surrounding their pricing model, but the pricing is very competitive. The level of service at OPENonline has been consistently prompt and professional!
OPEN provides us with a product we need. We feel that OPENonline is responsive to our needs and responsive to our questions. The customer support is perfect.
I have been using OPENonline for the last three years and they have been nothing but the best. They are reliable, credible and obtain the background information we need quickly. The Customer Service department is always there to decipher any questions that I have. Great company, Great service and Great staff!
We are pleased with both the functionality and service that OPENonline provides our organization. The legal updates and alerts help keep us current as to how these processes are being utilized and challenged across the country.
OPENonline's Customer Service team came through for us with flying colors! They were advocates for us and helped expedite several time-sensitive reports. They answered the phone quickly, dealt with our requests professionally and returned every phone call and email just as they promised.
We use perfectly customized SelectHire® packages whenever we bring a new employee on board and I am always pleased with the prompt and accurate results. The customer service at OPENonline is exceptional, and their pricing is fair and competitive.
There is one thing that has stood out to me about this company. If I do need to contact customer service on an issue, such as having connection issues, I am told they will call me back when the issue is resolved. What impresses me is that they do call back. And the callbacks are usually same day. I actually talk to a person, not a machine.
We have been extremely satisfied with the level of service and response from the professionals servicing our account. The original set up was efficient, timely and easy from my prospective. However, the ongoing services provided have exceeded my expectations. The level of service exceeded my expectations and was beyond what I thought I was contracting for when I initially went to OPENonline for background checks and employment credit checks. I highly recommend OPENonline to anyone in need of similar services.
SelectHire® was the perfect solution for our background check needs. [OPENonline] worked with us to customize the package so we were able to get what we needed, at a reasonable price, without paying for extras we wouldn't use. The customer service representatives were very helpful and prompt in processing our orders. I highly recommend SelectHire® and OPENonline.
In addition to great customer service, OPENonline offers a wide array of products to fill all my business needs. Their information is up-to-date and accurate. In a world where a mistake in checking a background can become a sizable liability, this is an invaluable quality.
OPENonline’s fast communication and immediate replies... make all the difference to our business.