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Privacy Statement & Safe Harbor Privacy Policy

Privacy Policy - Commitment to Your Privacy

The Effective Date of this Privacy Policy is 05/2013. This version of the policy replaces and supersedes any prior privacy policies applicable to this website.

Summary and Contact Information

We at OPENonline are acutely aware of the sensitivity associated with the use of public records and protecting the privacy of individual-specific information ("Information”) collected about our customers and prospective customers (referred to as "Customers," "you" or "your"). We strongly believe in preserving the right of privacy for individuals in our society, and take great care in all of our agreements, policies and practices to reflect that belief. At the same time, we recognize that the flow of public information is essential for prudent and legitimate decision-making for both the private and public sectors. Accordingly, our policy is to provide access to information.

It is our intention to give you as much control as possible over your privacy in regard to your Information and the use we make of it in the course of your use of our website(s) located at www.openonline.com (referred to as "Website" or "our Site"). This Privacy Policy describes how we handle information we learn about you from our Website. It describes the types of information we collect and explains what we do with that information.

If you have any questions about the policies stated below, contact OPENonline Compliance, PO Box 549, Columbus, OH 43216 (888-381-5656) or email compliance@openonline.com.

Collection and Use of Information

The information we collect depends on what you do when you visit our Website. Please note that we do not collect personally-identifying information about you, including your name, email address, telephone number or postal address, when you visit our Site, unless you choose to provide such information to us by registering with us, running an investigation, setting up an account, and/or contacting us regarding the Website or our services. If at any time you do provide us with such information, we will collect it.

Registration and Ordering
You may provide information through optional and voluntary submissions. These are voluntary submissions to us in the cases of a dispute or to contact us regarding our services. The use of our services, including the running of an investigation through our Website, may require the submission and sharing of additional information, potentially overseas, to facilitate your request. For additional information please see our Safe Harbor Policy.

Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We may link the information we store in cookies to your personal information in order to provide a faster and more pleasant online experience. We may also use cookies to record session information (including which web pages a user has visited), to track user activity on the Site, and even to store passwords for convenience. You can refuse cookies by turning them off in your browser. If you've set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use this Website. If you reject cookies, you may still use our Website, but your ability to use some areas of our Website may be limited.

Other Non-Personally Identifiable Information
For each visitor to our Website, we may gather certain information and store it in log files including IP addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, pages visited, date/time stamp, and clickstream data. We collect and store this information on an individual basis and in aggregate, or combined, form. We use this information to analyze trends, to administer the site, to track users’ movements around the site, and to gather demographic information about our user base as a whole. We also use this information to improve the content of our web pages, and to customize the content and layout of our pages. All of this is done with the intention of making our Site more useful to visitors. We do not correlate this information with data about individual users.

We may also use third-party services and programs to assist us in analyzing this data to better our Site.

Use of Personally-Identifying Information by OPENonline
We will use personally-identifying information in connection with the purpose for which you provided it (e.g., to contact you with a response to a dispute and /or to request information about our services). We will communicate with you by email or telephone, in accordance with your wishes.

OPENonline may also use this information to send you information on products, services, special offers and promotions in which you might have an interest. The means by which OPENonline will use to contact you with this information will depend on the type of information you have provided. For example, if you provide us with your email address, you may receive periodic promotional emails from us. If you provide us with your postal address, you may receive periodic mailings from us with information on new products and services.

If you do not wish to receive special offers and other promotional information from us, you may opt out of receiving such communications, as discussed below.

Use of Personally-Identifying Information by Third Parties
As a general rule, OPENonline will not disclose any of your personal information except to our affiliated companies and except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it, or under the circumstances described below.

We do not rent or sell email addresses, postal addresses or telephone contact information to third parties, or otherwise share any personally-identifying information we collect, with any third parties (other than our affiliated entities) except as set forth below:

  • We reserve the right to transfer personally-identifying information to a third party in conjunction with the sale or similar transfer of OPENonline and/or its assets.
  • We reserve the right to transfer personally-identifying information to a third party as required by law or when we believe that disclosure is necessary to protect our rights, to comply with a court order or other legal process, and otherwise to cooperate with authorities in connection with investigations of crimes or other wrongdoing.

You may opt out of having your information shared with entities working on our behalf for promotions and other activities conducted through this Site for marketing purposes. However, should you do so, you may not be able to take part in certain marketing campaigns, promotions or other activities conducted through this Site.

Opt Out Procedures

If you wish to opt out of receiving any promotional emails from us or if you do not wish for us to share your Information with any third parties, please let us know by sending your request to OPENonline Marketing PO Box 549 Columbus, OH 43216 1-888-381-5656 or email marketing@openonline.com. To help us process your request, please provide sufficient information to allow us to identify you in our records. Please allow a reasonable time for us to process your request.

OPENonline, however, cannot assure that any given data provider incorporates a policy to allow a person to limit or redact individually identifiable information or that the individual's information will be limited or redacted once a request is made to the data provider.

Further, OPENonline cannot advise the person of the applicability of any federal or state law to their request. Because OPENonline does not control the content of its marketing databases, it cannot assure the individual that their individually identifiable information will be fact be limited or redacted, nor can it post any notices, alerts, warnings, etc., stating that the individual has requested that their information be limited or redacted. This opt-out right only applies to information collected through this Site.

Please note that, although you can opt not to receive promotional messages, we reserve the right to send you informational email messages about any user account you establish on this Website or administrative notices regarding the site, as permitted under the CAN-SPAM Act (15 U.S.C. §7701 et seq.).

Information Access

Upon request we provide Site visitors with access to their own personally-identifying contact information (e.g., name, address, phone number) that we maintain about them. You can access this information by sending your request to: OPENonline Marketing PO Box 549 Columbus, OH 43216 1-888-381-5656 or email marketing@openonline.com. To help us process your request, please provide sufficient information to allow us to identify you in our records.

We reserve the right to ask for information verifying your identity prior to disclosing any information to you. Should we ask for verification, the information you provide to verify your identify will be used only for that purpose, and all copies of this information in our possession will be destroyed when the process is complete.

We also offer visitors the opportunity to have inaccuracies corrected in information that is collected from this Site for marketing purposes by contacting us at: OPENonline Marketing PO Box 549 Columbus, OH 43216 1-888-381-5656 or email marketing@openonline.com. To help us process your request, please provide sufficient information to allow us to identify you in our records.

Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it, and to guard that information against loss, misuse or alteration. When you enter sensitive and/or personally-identifying information on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

Please note, however, that no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we use commercially-reasonable means to protect your personal information, we cannot guarantee its absolute security.

Children

OPENonline does not offer its services or promote its Website to, nor does it intentionally collect or retain personal information from, children who are younger than 13 years of age. Visitors to the Website are cautioned, however, that the collection of personal information submitted in an e-mail or through the Website will be treated as though it was submitted by an adult, and may, unless exempted from access by Federal or State law, be subject to public access. If you believe your child may have submitted information to OPENonline without indicating their actual age and would like it removed, please contact us at OPENonline Marketing PO Box 549 Columbus, OH 43216 1-888-381-5656 or email marketing@openonline.com and we will delete it immediately.

Third Party Sites

This Privacy Policy applies only to information collected by this Website.

From time to time, this Website may link you to other sites (“Linked Sites”) that are not owned by OPENonline. We do not control the collection or use of any information, including personally-identifying information, which occurs during your visit to the Linked Sites. Further, we make no representations about the privacy policies or practices of the Linked Sites, and OPENonline is not responsible for the privacy practices of these Linked Sites.

Be careful of disclosing any of your personally identifiable information when leaving our Site. We encourage you to be aware when you leave our Site and to read the privacy statements of each and every website that collects personally identifiable information.

Changes to This Policy

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change materially at some time in the future, we will post the policy changes to our Website. If we have collected personally-identifying information from you, we will notify you about the changes prior to making use of your information in new ways and will provide you with a reasonable opportunity to opt out of the new procedures before they are implemented. We will also honor opt out requests made following implementation of the new procedures, as discussed above.

Questions/Concerns

If you believe that this Site is not following its stated information policy, you may contact us at the above address, or state or local chapters of the Better Business Bureau.

Consent

By using this site, you consent to the collection and use of this information by OPENonline. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Safe Harbor Privacy Policy

OPENonline is committed to protecting the privacy of personal information in the global marketplace. OPENonline has established a data privacy policy which complies with the seven Safe Harbor principles administered by the United States Department of Commerce as outlined in the European Commission’s Directive on Data Protection.

(www.export.gov/safeharbor).

Notice
OPENonline is a consumer reporting agency that collects and maintains personal data for use by our clients in making employment screening decisions. Information collected may include name, date of birth, social security number, driver’s license number, professional license information, employment history, education and other credentials. All data is collected, stored and delivered in compliance with applicable law, including the Fair Credit Reporting Act, the European Union Data Protection Directive and other local, state and federal laws. OPENonline does not process personal information in a manner incompatible with the purposes for which it has been collected.

Choice
U.S. consumers who do not want personal data made available to the consumer’s employer or OPENonline may elect not to consent to submit personal information to OPENonline. EU residents are given an opportunity to choose whether to disclose personal information to a third party or if the information will be used in a manner inconsistent with the purposes for which it has been collected. Unless a consumer chooses to provide consent, a disclosure of personal information to a third party or for an unauthorized purpose will not be made. By completing and submitting a consent form, you expressly agree to provide personally-identifying information and you consent to the use of that information in accordance with OPENonline’s privacy policy.

Onward Transfer (Transfers to Third Parties)
OPENonline reserves the right to employ other companies or individuals as our subcontractors to perform functions on our behalf. All such contractors are contractually obligated to use and maintain the confidentiality of personal information in a manner consistent with the same level of privacy protection as is required by the seven Safe Harbor principles.

Access
A consumer may request, in writing, access to all data collected and maintained by OPENonline on them. If a consumer believes information in OPENonline's possession is inaccurate, they should contact OPENonline directly to discuss correcting, amending or deleting the incorrect information. Pursuant to the United States Fair Credit Reporting Act, any citizen of the U.S. may obtain a copy of their consumer report free of charge. We reserve the right, however, to charge an administrative fee not to exceed $15 to cover the cost of reviewing our records and obtaining and forwarding any information for consumers who are not citizens of the U.S. For your protection, OPENonline reserves the right to engage in reasonable efforts to require proof of identity - including proper verification and confirmation of the individual requesting the information - to ensure the information is provided only to the subject who is entitled to request access. To request information relating to your personal data, you may contact OPENonline in writing or by e-mail at the addresses listed below.

Security
OPENonline takes reasonable precautions to protect personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction. Any personal data transmitted to or from OPENonline’s website is protected by SSL encryption which encrypts the data transmitted over the internet. Servers used to store personal information are kept in a secure environment, with appropriate security measures. Access to those servers and data is strictly limited to authorized personnel of OPENonline who have been trained to protect against loss, misuse, unauthorized access, disclosure, alteration or destruction of personal data under OPENonline’s control.

Data Integrity
OPENonline takes reasonable steps to ensure that data collected is reliable for its intended use, accurate, complete, and current.

Enforcement
OPENonline will conduct periodic compliance audits to verify that this privacy policy is accurate and conforms to each of the seven Safe Harbor principles. Any questions or concerns regarding the use or disclosure of personal data should be directed to the Compliance office at the address given below. OPENonline will investigate and attempt to resolve disputes regarding use and disclosure of personal data in accordance with the principles contained in this policy. For disputes that cannot be resolved between OPENonline and the consumer, OPENonline has agreed to participate in the dispute resolution procedures of the panel established by the European Data Protection Authorities to resolve disputes pursuant to the Safe Harbor principles.

Contact Information:
Attn: Compliance
OPENonline LLC
1650 Lake Shore Drive, Suite 350
Columbus, Ohio 43204
United States of America
Email: Email Us
Phone: 614.481.6999
Fax: 614.481.6980